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Catalog Number : ngd1436
Title : Implementing a "No Change Policy" for the Never Events
Speaker : Sue Dill

Duration : 90 minutes

Webplay Recording Date : 225
Webplay Price : $ 225 for two weeks viewing

Webinar Presenter: Sue Dill Calloway, RN, Esq., AD, BA, BSN, MSN, JD

Webinar Title: Implementing a “No Charge Policy” for the Never Events - Serious Reportable Errors in Healthcare

Webinar Level:

Webinar Overview:

The purpose of this Webinar is to discuss the serious reportable errors in healthcare and the implementation of a no charge policy by some hospitals for these serious and adverse events. The National Quality Forum (NQF) endorsed a list of 28 adverse events that are largely preventable. There are 11 states that report these in whole or part as the basis for their state based public reporting. NQF has reported that about half of the states require licensed healthcare providers to report at least some kinds of adverse events related to healthcare. These include retained foreign objects, wrong site surgery, elopement, medication errors, blood reactions, falls, death from air embolism, infant discharge to wrong person, patient suicide and more. There is growing evidence that these efforts have been bringing positive change to the quality of healthcare that is delivered to patients. There are many legislators who are pushing for adoption of these in their states. This has taken on increased interest with a change in the paradigm and the trend of CMS (The Center for Medicare and Medicaid Services) to not pay for care related to eight adverse events (and 3 new ones for 2009) and the requirement for documentation of present on admission (POA). A number of states have agreed that their hospitals will not bill for any or some of these adverse events. Many insurance companies are trying to put into the hospital contract that the hospital will not bill for any of the 28 serious reportable adverse events. States like New York have now announced nonpayment for Medicaid patients for the never events. CMS issued a memo on July 31, 2008 to the states encouraging that all the Medicaid programs should refuse to pay for some of the never events. Groups like Leapfrog have hospitals that have agreed not to bill for some of the never events and are posting hospital names. This will affect the bottom line.

Do you know what they are and does your facility include these in the monitoring of adverse events

Is your senior leadership team and CFO up to date on these latest development affecting the ability of the hospital to bill for these never events?

The American Hospital Association board of trustee has five principles which would be important to incorporate into any contracts and in policies and procedures. It will also be discussed on how to draft up a contract.

Learning Objective:

  • Discuss all the NQF’s serious reportable events in healthcare including the unintended retention of a foreign object after surgery or other procedures
  • Describe that some states now mandate reporting of these serious adverse events as part of a public reporting system
  • Discuss that there has been a change in the paradigm with the start of CMS in not paying for additional care that results from eight adverse events in Medicare patients
  • Recall that hospitals need to draft a policy on non-payment issues related to the never events

The following are only a few of the topics to be discussed:

  • What is a never event or serious reportable error
  • How many never events are there?
  • National Quality Form list and changes in 2009
  • Description of never events
  • Implementation guidelines for never events
  • National Academy for State Health Policy list of states
  • Minnesota first state to public report and states that followed
  • Medicare and the 11 adverse events from CMS
  • New York and no payment for Medicaid never events
  • CMS Documentation of present on admission
  • PI and best practices changes for CMS adverse events
  • AHA bulletin on implementing no charge policy for serious events
  • Five principles for billing policy and procedure
  • Process and involvement of billing office and risk management
  • Insurers follow suit in nonpayment for serious events
  • OIG to study incidence in 2008 Work Plan
  • Recommendations
  • Questions and Answers

Who Should Attend: This Webinar targets patient safety officers, chief nursing officer, chief financial officer, joint commission coordinator, quality improvement coordinator, director of health information management, compliance officer, physicians, nurses, charge nurses and supervisors, senior leaders, and anyone else interested in improving outcomes and care to patients.

Nursing Contact Hours: This course has been approved for 1.8 Iowa Nursing Contact Hours. There is usually a reciprocal agreement between state associations to allow these to count for each state. If you have any questions, please ask your state association.

Refund Policy:

Full tuition is refunded immediately on request if the participant has not been sent the program materials and instructions. Once the instructions (including access codes) have been sent, a full refund will be issued only after the program runs and it is verified that the participant did not access the program.